Get the performance you paid for
General Service Terms

By sending a mandolin to us for work, you agree to only hold Stephen Perry, Gianna
Violins, or mandovoodoo.com (tm) responsible for gross negligence.  You agree to
accept all risks other than gross negligence.  You agree that you either have suitable
insurance on your mandolin or are self-insuring.  You agree to accept all responsibility
for risk of loss during shipping either to or from our facility.  You agree that you
understand and agree with all other terms provided on this site or linked to at
www.giannaviolins.com.  You agree to pay for all services as directed by staff at
Gianna Violins.

We reserve the right to refuse to work on a mandolin once received for any reason or
no reason at all.  We may decide not to do part of the work requested without notice
should we determine that the work is not necessary or cannot be done successfully or
economically.    

In general, terms are as shown here:
http://www.giannaviolins.com/Policies/purchaseterms.html.  You agree to be bound by
these terms.
Site Use Terms
 General Terms

All material on the mandovoodoo.com site (“site”) is owned by me, Steve Perry.  I allow
use of the site to visitors under the terms below.  Please read these terms.  By using
the site, visitors agree to be bound by these terms.  If you don’t agree with these
terms, then you can't use my site.

Copyright

No site design, layout, source code, images, text, or any other aspects of the site
covered by copyright law may be reproduced, displayed, modified or adapted,
distributed or transmitted in any form by any means other than display on a visitor’s
computer via a commercial web browser or as otherwise allowed as a fair use under
copyright law without my prior written permission.  Use of these materials without
permission violates US Copyright law!  I may quote or otherwise use materials provided
by our suppliers or others with permission.  I don’t claim ownership of copyrighted
material, trademarks, or anything else owned by others.

Trademark

I use certain terms in national commerce including "mandovoodoo."  This intellectual
property is protected under federal and state law.  Contact me for permission prior to
using any of the these trademarks in a manner that might infringe.  Or I'll git ya.

Trade secrets

I use certain trade secrets.  Site visitors agree not to use information on the site to
attempt to
reverse engineer or otherwise divine my secrets.  An explicit condition of purchasing
my services and products is that you agree not to attempt to reverse engineer or
otherwise determine my process details.   This is an explicit condition of purchasing my
services and products.  If you steal my process you agree to pay me all damages, all
attorneys' fees, and all court costs I have as a result of your theft.

Right to modify or discontinue

I reserve the right to modify or discontinue, temporarily or permanently, the site or any
part of the site with or without notice at any time. Visitors agree that I am not liable to
visitors or any third party for any change in the site including discontinuance.

Rules governing site use

I only grant use of the site for lawful purposes.  Visitors agree to avoid the following
uses for any purpose and accept liability for such use whether to me or a third party:

1.  Deleting or revising any portion of the site.
2.  “Hacking” into the site in any manner whatsoever.
3.  Impersonating any person or entity or falsely stating or otherwise misrepresenting a
visitors affiliation with a person or entity
4.  Copying, duplicating, unlawfully quoting, or otherwise using any materials or
information forming the site.

These activities may also fall under criminal law.  If so, I will file suitable criminal
complaints and cooperate fully with law enforcement and prosecution.

I do not warrant content or price accuracy

While information on this site is periodically updated, descriptions, prices, information
on availability, and my opinions on technical processes may change.  I give no
warranty on the completeness or accuracy of any information provided on the site.  I
reserve the right to change all information in the site, including prices, at any time
without prior notice to anyone, including after an order is placed.  Information on the
site may not be current or complete and may contain errors, inaccuracies, or outdated
information including but not limited to typographical or printing errors, incorrect
manufacturer's specifications, grammatical inaccuracies, or errors in advertising,
pricing or carrier shipping charges.  Under no circumstances will I or my suppliers be
liable to visitors or others in any way for any decision made by visitors or others for
acting or failing to act or otherwise relying on information provided on the site.  If an
item shipped by me to a visitor or other purchaser fails to match its description, then
the item may be properly rejected as described in  Purchase and Service Terms and
Conditions on the giannaviolins (tm) site.

Prices are determined at the time of placing an order.  If a product or service is priced
lower than the price shown on the site, then I will charge the lower price.  If a product or
service is priced higher than shown on the site, I will either charge the lower price
shown on the site or will information the purchaser of the correct price before
accepting the order.  Any discounts are limited-time offers and are not valid with other
offers, including incentive discounts given for combinations of services and/or
products.  

I deny responsibility for all circumstances beyond my control which might affect
browsing my site or otherwise shopping with us including but not limited to telephone,
electronic, hardware or software problems, network, internet or computer malfunctions,
failures, or difficulties of any kind; failed, incomplete, garbled or delayed computer
transmissions; any condition caused by events beyond our control that may cause the
website to be disrupted or corrupted; any injuries, losses or damages of any kind
arising in connection with the use of this site, or acceptance, possession or use of any
product obtained through this site; or computer viruses, bugs or other technical
problems which could corrupt the administration, security or proper operation of this
site.

Advice and value estimates

Neither I nor my staff and consultants are not responsible for damage that appears to
result from suggestions or recommendations we make by e-mail, phone, or on this
site.  Visitors and customers are responsible for figuring out whether something we
suggest is suitable for you.  For concerns about a particular product, especially a
product needing cleaning, call the manufacturer.   I can help find the manufacturer.

List and minimum advertised prices

The suggested retail selling price of a product provided the manufacturer is the “list
price.”  I often sells products for less than list price.  I do not warrant that any sales of
any products have occurred at list price.  List price only provides a point of comparison
between my pricing and other retailers.  Manufacturers or wholesalers may change list
prices without notifying us.  For certainty on a current list price, please contact the
manufacturer.

Many products fall under a manufacturer's Minimum Advertised Price (MAP) policy.  
These policies prevent authorized dealers of specific products from advertising a
selling price lower than their set minimum advertised price.  I frequently sell items at a
lower price than the MAP price, but I cannot advertise this price.  You must call or email
me for this lower price.

Permission to use submissions

All information and communication from visitors to my site or the email linked to from
my site become my outright property, including comments on products and service,
other remarks, ideas, graphics, suggestions, data, personal information and resumes,
questions, and all other information, whether  reaching me through electronic mail, fax,
regular mail, or otherwise, unless excluded from this provision under our privacy
policy.   I will not treat information and communication as confidential or proprietary and
will not be liable for use of any ideas, graphics, or other information in its business
including, without limitation, service or promotion ideas.  I exclusively own all present
and future rights to information and communication from visitors for all purposes,
including commercial purposes, without compensation to visitors or any other party
sending the information or communication.  By sending information or communications,
visitors agree that they are responsible for the information or communications
submitted and that they retain full responsibility for information and communications,
including the information or communications’ reliability, appropriateness, legality,
originality, and copyright ownership.

Amendment

I may revise these terms of use through changing this page.  Visitors using the site
agree to be bound by such revisions and further agree to review this page prior to
ordering or otherwise using the site.  Some terms contained on this page may be
superseded by specific, designated legal notices or terms.

Disclaimer of warranties

I provide information on the site without warranty of any kind.  Without affecting the
foregoing statement, I expressly disclaim all warranties, whether express or implied,
regarding site information or information given in email or telephone concerning
products, services, or techniques, including, without limitation, warranties of title, non-
infringement, merchantability, or fitness for a particular purpose.  Some jurisdictions do
not allow exclusion of implied warranties.  In those jurisdictions, any implied warranties
are explicitly limited to the minimum scope and period permitted by law.

Limitation of liability

Wherever legal, visitors and others agree that I will not be liable for any indirect,
incidental, special, or consequential damages of any kind, including, without limitation,
those from loss of use, data, or profits.  These limitations apply whether or not any
party has advised me of the possibility of damages on any theory of liability arising out
of or in connection with the use of the information on my site.

Survivability, venue

If a court of competent jurisdiction finds any provision of these terms unenforceable,
remaining terms are unaffected.  Visitors and others agree that these terms will, for all
purposes, be governed by and interpreted in accordance with the laws of Tennessee
as applied to contracts entered into and to be performed entirely in Tennessee,
without regard to conflicts of law provisions.  Visitors and other site users agree that
any dispute arising out of this Agreement may be addressed by binding arbitration at
my sole discretion; that in the absence of arbitration, any suit or proceeding arising out
of or relating to this Agreement shall be commenced exclusively in state court in
Loudon County, Tennessee or federal court in Knox County, Tennessee; and that
visitor or other site user irrevocably submits to the exclusive jurisdiction and venue of
such courts.

Headings

Section headings used in these terms are for convenience only and do not form a part
of these terms of use.  No construction or inference is intended or will be interpreted
from these section headings.
The mandovoodoo™ process was invented by and is only performed by Stephen Perry of Gianna Violins, the world's premier seller of fine
Eastman Mandolins.   Copyright © 2005-7 Stephen K. Perry.  No use without written permission.  By viewing you agree to all site terms and
conditions.   mandovoodoo.com (tm) is a division of Gianna Violins.